Prospect FAQ

Placeholder: hand-authored. Replace with answers calibrated for the sales conversation.

”Is this RGPD-compliant?”

(Answer referencing the legal section of opstech.dev/legal/dpa and the data-residency story.)

”Can I host my own runtime?”

Yes, on the Squad plan. The runtime ships as a Helm chart (sympozium + hermes-companion) that you install on your own Kubernetes cluster. See Technical → Platform overview.

”How do agents authenticate to my SaaS APIs?”

The platform’s first-party MCP servers handle auth per-tenant (encrypted vault). For SaaS catalog MCPs (Notion, Linear, …), each tenant provides their own OAuth token. See Technical → mcp-broker.

”What happens if a tool/MCP is unavailable?”

The control-plane’s auth_required state surfaces in the agent UI; nothing fails silently. See the system map.

”How do I know you don’t leak my data?”

See DPA for the legal posture. For the technical posture: every mutates-* and calls-* side-effect is documented per-endpoint in the technical reference, and the api-drift CI gate makes it impossible to add a route without documenting its side-effects.